Information we collect
When you request an estimate or hire us, we collect what we need to provide the service:
- Contact information (name, address, phone, email)
- Property details, measurements, photos and project specifications
- Scheduling preferences
- Payment and billing information
- Communication records and service history
- Basic, anonymous website usage data
How we use it
Only for legitimate business purposes related to your project:
- Preparing estimates and consultations
- Scheduling and coordinating installations
- Processing payments and keeping billing records
- Sending project updates
- Warranty support and follow-up
- Meeting licensing and insurance requirements
Our contact form
When you submit the form on this website, your message is sent to Apex Windows by email through Resend, our email delivery provider. It is used only to respond to your request.
Sharing
We never sell or rent your personal information. We share it only when needed to deliver your project:
- Material suppliers, for ordering and delivery
- Payment processors
- Insurance companies, for claims and coverage
- Permit offices and inspectors, as required by law
- Service providers that help run our business (such as email delivery)
Security
We limit access to your information to people who need it, store records securely, and dispose of outdated records properly.
Website analytics
We use privacy-friendly, cookie-free analytics to understand which pages are useful. It does not identify you personally.
Retention
We keep project records for the length of your warranty, and financial, insurance and licensing records as long as the law requires.
Your choices
You can ask to see, correct or delete your personal information where the law allows, and opt out of non-essential communication at any time.
Changes
We may update this policy as our practices or legal requirements change. The date at the top shows the latest version.
Contact
Questions about privacy? Email apexwindowscompany@gmail.com or call (630) 901-6361.